FAQ Frequently Asked Questions

Referral letters are issued to those who need to acquire materials from other libraries in case such materials are not available in the Miguel de Benavides Library. Inquire at the General Reference and Information Section for proper scheduling.


Only the following are eligible to use this service:

1.  UST Faculty members
2. UST employees
3.  Thomasian students who are currently enrolled

To secure a REFERRAL LETTER, the researchers must provide the following information:

1.  Specific date of your visit
2.  The Library you want to visit
3.  Researcher’s name/s
4.  Your College/Faculty/Department
5.  Topic of your research

NOTE:

1. The library doesn’t issue referral letter during semestral and summer break.
2. Request for referral letter must be done two (2) days before the actual date of visit.
3. Referral letter should be claimed by one of the members who requested for a referral.
4. A maximum of 5 researchers per library/institution are allowed per day, however, the number of researchers to be accommodated is subject to the discretion of the library/institution concerned.
5.  You are advised to visit some of the library websites in order to check the availability of the materials for your research.

For duplication purposes, photocopying machines are available at the ground floor and at the sixth floor of the Central Library building.

All copying is to be done in accordance with the Philippine Copyright Law. It is fair dealing to make a copy for the purpose of research or study of a reasonable portion of a work.

Reminders:

Library materials to be photocopied should be issued and properly received. Photocopying forms must be completed including barcode number and should be submitted to the photocopying personnel.

The following materials cannot be photocopied:

• rare materials
• General Reference collection
• mimeograph sheets
• manuscripts
• bound newspapers
• pamphlets
• theses
• dissertations and;
• those that are published prior to 1950

To maintain its role as a public provider of information, Internet stations are available at the ground floor and second floor of the library. These stations aside from internet terminals available in the different sections and branch libraries can be used free of charge.

The following rules apply to all Internet terminal users:

•  Students are required to submit their validated school ID or library permit.
•  Internet terminal may be used for web - based e-mails, data searches and retrieval for academic and research purposes only.

•  Computer use is limited to one (1) hour per session, per person. Another one-hour session is allowed to the same user but not on consecutive time.
•  Sessions per class may be requested prior to the intended time.
•  Accessing sites, which are not research-related, is strictly prohibited including chatting, games, entertainment, and the like.
•  Copyrighted information may not be used or sold unless the right to do so has
• been purchased from the owner of the data.
•  Computers are shut down 30 minutes before the Library closes.
•  Internet users who violate these rules will be subjected to disciplinary action.

Circulation Policies

Faculty Members - Special Borrowing Privileges

 1. A faculty member may authorize a representative to borrow materials for him/her
by presenting to the Circulation section the following:

 ? A letter duly signed by the faculty member designating his/her
representative.

 ? The UST digital ID of the faculty member.

 2. The faculty member is responsible for all the materials issued under his/her name.

 3. Extended loan period may be granted to a faculty member during semestral break/summer vacation provided he/she keeps track of due dates.

Renewal

 1. Items may be renewed online, by phone or in person. Renewal will not be allowed if it reaches the maximum renewal limit. Renewed due date should replace the original due date.
For telephone renewal, please call:

 731-31-01 or 406-16-11 (trunk line)

 Local No.:

 General Circulation............................8384

 Health Sciences Library.....................8338

 Ecclesiastical Faculties Library...........8331

 UST High School Library....................8358

 EHS / Grade School...........................8357

 2. The following are not to be renewed:

 ? New acquisitions

 ? In-demand books (non fiction books for overnight use only).

 ? Overdue books

 ? Books that have been reserved by another user.

 ? Books that are not due soon enough to be eligible for renewal.

 ? Fiction (1 week/renewable twice).

 ? Reserved books at the Civil Law section are strictly overnight use only.

Hold/Reserve

 1. A patron must have an active library account to place a hold on books.

 2. Hold/reserve requests may be placed on any items on general circulation.

 3. To reserve a book, click REQUEST icon in the full record display of the title.

 4. Faculty Members, Administrators can place a hold on non-renewable items.

You may contact Ms. Rosemary B. Balbin prior to sending your donations, gifts or pledges to the Library.

You may call at 406-1611 loc. 8273 or email at rbbalbin@ust.edu.ph.

You may get the username and password at the General Reference & Information Section (G/F, Central Library Bldg.) for the specific database that you want to access remotely. Bring your valid UST ID.

you can use the library online assistance for assistance or use the school OPAC for onsite and online resources such as online journal subscription for all patrons